Customer Support · Performance Marketing · Video Editing · Product Research · AI Prompt Engineering
Lagos, Nigeria | [email protected]
Multi-skilled professional with 3+ years of high-volume customer support and CRM case management across global Web3 and tech platforms, plus performance marketing (Meta Ads, affiliate marketing across ClickBank/Udemy/Lion Share), freelance video editing (CapCut, Premiere Pro, Canva, Vivacut, InShot), consumer insights and product research (80+ product audits, 500+ user interviews, 50+ depth interviews), data entry (Prolific, HubSpot, Zoho CRM, Salesforce Service Cloud) and community health outreach reaching 5,000 people in Ogun State.
Skilled in live chat and email support, conversion tracking, short-form social media content, UGC ad creatives, survey design, readout decks, and cross-border communication for international users. Maintains fast first-response resolution, accurate records and clean editing turnaround under high volume.
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5 before/after samples demonstrating professional AI prompt engineering and editorial refinement. Each sample shows raw AI-generated draft → refined publication-ready version → editorial notes on what was changed and why.
Content types: Blog post intro, community post (Discord/forum), client recap email, thought leadership piece, product/feature description.
AI "tells" removed: 54 generic phrases across 5 samples. Replaced with specifics, metrics, and natural tone.
Prepared as evidence of professional AI prompt engineering and editorial refinement skills.
Each sample shows: (1) raw AI-generated draft, (2) refined publication-ready version, (3) editorial notes on what was changed and why.
"In today's rapidly evolving digital landscape, the launch of our innovative new product represents a significant milestone in the journey toward enhanced user experiences. This groundbreaking solution has been meticulously designed to address the multifaceted challenges that modern consumers face on a daily basis. By leveraging cutting-edge technology and user-centric design principles, we have created a product that not only meets but exceeds the expectations of our discerning customer base. The comprehensive suite of features ensures that users can seamlessly navigate their workflows while maximizing productivity and efficiency. As we embark on this exciting new chapter, we remain committed to delivering exceptional value and fostering long-term relationships with our valued customers."
"We built this because our users kept asking for it.
Over the past six months, we talked to 40+ teams about what was slowing them down. The answer was almost always the same: too many tools, not enough connection between them. So we built one place where your work actually lives together.
Here's what's different: instead of bolting on another integration, we rebuilt the core workflow from scratch. Your data, your tasks, your team — one view, no switching tabs. Early testers cut their daily tool-switching from 12 times to 3.
This isn't a feature update. It's a different way of working. And it's available today."
"Hello community! We are thrilled to announce the release of our latest feature update, which brings a host of exciting new capabilities to enhance your experience on our platform. This update includes several improvements that have been carefully designed based on your valuable feedback. We believe that these enhancements will significantly improve your workflow and overall satisfaction. We encourage you to explore the new features and share your thoughts with us. Your continued support and engagement are what drive us to keep innovating and improving. Thank you for being part of our community!"
"New update is live. Here's what changed and why.
What shipped:
Why these three: They were the top 3 requests in last month's feedback thread (47 upvotes on dark mode alone). We prioritized by volume + effort, not by what sounded cool.
What's next: Threaded replies are in progress. No ETA yet, but it's the #1 item on the roadmap.
Try the new stuff and tell me what breaks. I'll be in the thread all day."
"Dear Valued Client, I hope this email finds you well. I am writing to provide you with a comprehensive update on the performance of your recent campaigns. Overall, we have observed positive trends across key metrics, with notable improvements in engagement and conversion rates. Our team has been diligently monitoring the campaigns and implementing strategic optimizations to ensure maximum return on investment. We are pleased to report that the campaigns are performing in line with expectations, and we continue to identify opportunities for further enhancement. Please find the detailed metrics below, and do not hesitate to reach out if you have any questions or concerns. We appreciate your continued partnership and look forward to achieving even greater results together."
"Hi [Client Name],
Quick recap on last week's performance:
What went well:
What we changed:
What to watch:
Next week: We'll test 2 new creative angles and monitor the mobile CVR fix.
Let me know if you want to jump on a quick call to go through any of this."
"In the ever-evolving landscape of digital marketing, the importance of data-driven decision-making cannot be overstated. As businesses navigate the complexities of an increasingly competitive marketplace, the ability to leverage analytics and insights has become paramount. Organizations that embrace a culture of continuous optimization and evidence-based strategy are better positioned to achieve sustainable growth and maintain a competitive edge. By integrating advanced analytics tools and fostering a data-literate workforce, companies can unlock new opportunities for innovation and drive meaningful business outcomes. The future of marketing belongs to those who can transform raw data into actionable intelligence."
"Most marketing teams have more data than they know what to do with. The problem isn't collection — it's decision-making.
Here's what I've seen work: pick three metrics that actually matter to your business (not 30), check them daily, and make one change at a time. That's it.
The teams that struggle are the ones running 15 dashboards, reviewing 40 KPIs weekly, and changing five things at once. When results move, they can't tell which change caused it. When results don't move, they don't know what to fix.
I've watched a team cut their reporting from 12 dashboards to 3 and increase their optimization speed by 40% — not because they had less data, but because they had less noise.
The future of marketing isn't more data. It's fewer, better decisions."
"Our innovative onboarding experience has been thoughtfully designed to provide users with a seamless and intuitive introduction to our platform. By leveraging personalized guidance and interactive elements, we ensure that new users can quickly familiarize themselves with the key features and functionalities of our product. The streamlined process minimizes friction and reduces the time-to-value, allowing users to achieve their goals more efficiently. Through a combination of educational content, progressive disclosure, and contextual help, we empower users to become proficient with our platform in a matter of minutes. Our commitment to user success is reflected in every aspect of the onboarding journey, from the initial welcome screen to the final activation milestone."
"New users go from signup to first value in under 3 minutes.
Here's how:
We tested this against our old 7-step onboarding. Completion rate went from 41% to 78%. Time-to-first-value dropped from 12 minutes to 2.5 minutes.
The old flow tried to teach everything. The new flow teaches one thing and gets out of the way."
| Sample | Content Type | AI "Tells" Removed | Key Improvement |
|---|---|---|---|
| 1 | Blog post intro | 12 generic phrases | Abstract → specific (40+ users, 12→3 tool switches) |
| 2 | Community post | 8 clichés | Vague enthusiasm → exact features + request volume |
| 3 | Client recap email | 10 robotic phrases | Generic positivity → exact metrics + actions + risks |
| 4 | Thought leadership | 13 platitudes | Abstract advice → concrete observation + real example |
| 5 | Product description | 11 marketing clichés | Feature list → step-by-step flow + metrics |
Editorial approach demonstrated:
End-to-end Meta Ads campaign management for Ravella medicinal wine. Campaign setup, ad group targeting, offer and creative variations, budget pacing, CPA targets, conversion tracking (pixels, postbacks, UTM), daily performance monitoring, routine optimizations, and client recaps.
Prepared by: Olufemi Adegboyega
Role: Performance Marketer (Freelance/Contract)
Platform: Meta Ads Manager
Client: Ravella (Medicinal Wine)
Managed end-to-end Meta Ads campaigns for Ravella, a medicinal wine brand, covering campaign setup, ad group targeting, offer and creative variations, budget pacing, CPA targets, conversion tracking, and daily performance monitoring. Also served as a partner distributor for Ravella, giving dual perspective as both marketer and channel partner.
| Metric | What I Monitor | Action Threshold |
|---|---|---|
| Spend | Daily spend vs. budget | Flag if >110% or <80% of daily budget |
| Pacing | Cumulative spend vs. monthly target | Adjust daily budget if off-track |
| CTR | Click-through rate by ad group | Refresh creative if below benchmark |
| CVR | Conversion rate by ad group | Check landing page if CVR drops |
| CPA | Cost per acquisition by ad group | Retire if CPA exceeds target by 20%+ |
| ROAS | Return on ad spend | Scale if ROAS > target |
Meta Ads Manager, Meta Pixel, UTM parameters, Google Sheets, Excel, Canva, CapCut, Premiere Pro
Note: Specific spend amounts, CPA targets, and campaign durations are available on request. All metrics and processes described above are based on actual work performed.
Researched AI developer communities for unmet segments, built personas, targeted campaigns off the findings. Process adopted across community strategy.
Prepared by: Olufemi Adegboyega
Role: Product Manager - AI Platforms
Period: 07/2023 - 12/2023
Platform: Flock.io (AI development platform for decentralized ML models)
Researched AI developer communities for unmet segments, built personas, targeted campaigns off the findings, and measured engagement. The process was adopted across community strategy.
Flock.io needed to grow its AI developer community but lacked data on which segments were underserved and what messaging would resonate. The existing approach was broad outreach with no segmentation.
| Metric | Before | After | Change |
|---|---|---|---|
| Total users | 6,000 | 12,000 | +100% |
| Engagement rate | Baseline | +80% | +80% |
| Timeframe | — | 6 months | — |
Discord, Telegram, Twitter/X, GitHub, Notion, Google Sheets, Google Analytics
Note: All metrics are from actual work performed at Flock.io (July-December 2023).
Reusable research readout framework: headline finding → exhibit → implication → recommendation → priority → decision. Includes sample readout with 80+ audits, 500+ interviews, 50+ depth interviews across 250+ Web3 projects.
Prepared by: Olufemi Adegboyega
Role: Founder & Product Strategist, Kinetic Nexus
Format: Research readout deck (headline finding → exhibit → implication → recommendation → priority → decision)
Every readout I produce follows a fixed structure designed for executive decision-making:
End-to-end assessment across 250+ Web3 projects (RootData, Coin Rankings). Pain points, competitive gaps, and product-market-fit opportunities written up as findings decks.
"Users abandon onboarding at the wallet-setup step — 60% drop-off at D1, driven by 3 specific friction points that are fixable in 2 sprints."
| # | Finding | User Impact | Effort | Priority |
|---|---|---|---|---|
| 1 | Wallet setup complexity causes 60% D1 drop-off | High | Medium | P1 |
| 2 | Progression gaps in onboarding flow | High | Low | P1 |
| 3 | Pay-to-win pricing objections | Medium | High | P2 |
| 4 | Lack of clear value proposition on landing page | Medium | Low | P2 |
| 5 | Missing feedback loop for feature requests | Low | Medium | P3 |
Amplitude, Mixpanel, Google Analytics, Dune Analytics, RootData, Coin Rankings, Google Sheets, SQL (basic), Figma, Notion, Airtable, Linear, Jira
Note: All metrics and outcomes are from actual research programs conducted across 6+ Web3 organisations since 2018.
Complete methodology for designing, testing, and refining AI prompts. Includes prompt template structure, RLHF A/B testing methodology, output evaluation rubric, AI "tell" detection checklist, 5-step refinement process, and 5 before/after examples.
Prepared by: Olufemi Adegboyega
Role: Prompt Engineering Product Specialist, Prompt Wizard (08/2023 - 12/2024)
This playbook documents the methodology I developed for designing, testing, and refining AI prompts and output evaluation systems. It covers prompt architecture, RLHF A/B testing, output rubric design, and the editorial refinement process for transforming AI-generated drafts into publication-ready content.
```
Role: [Who the AI is acting as]
Audience: [Who will read the output]
Tone: [Formal/casual/conversational/technical]
Format: [Blog post/email/community post/etc.]
Task: [Specific instruction]
Constraints: [What to avoid]
Examples: [1-2 samples of desired output]
```
| Criterion | Weight | Description |
|---|---|---|
| Accuracy | 30% | Factually correct, no hallucinations |
| Tone match | 20% | Matches brand voice and audience expectations |
| Structure | 15% | Clear organization, scannable, logical flow |
| Conciseness | 15% | No filler, no redundancy, right length |
| AI "tell" detection | 10% | No generic phrases, clichés, or robotic patterns |
| Actionability | 10% | Clear next steps, specific recommendations |
Common AI-generated phrases to eliminate:
Before: "In today's rapidly evolving digital landscape, the launch of our innovative new product represents a significant milestone..."
After: "We built this because our users kept asking for it. Over the past six months, we talked to 40+ teams..."
Change: Removed 12 AI "tells." Replaced abstractions with specifics (40+ users, 12→3 tool switches). Restructured from one paragraph to short paragraphs with a hook.
Before: "Hello community! We are thrilled to announce the release of our latest feature update..."
After: "New update is live. Here's what changed and why. Dark mode (finally). Toggle it in Settings → Appearance."
Change: Removed 8 clichés. Replaced vague enthusiasm with exact feature names, navigation paths, request volume (47 upvotes). Added conversational closing.
Before: "Dear Valued Client, I hope this email finds you well. I am writing to provide you with a comprehensive update..."
After: "Hi [Client Name], Quick recap on last week's performance: Spend paced at 98% of budget. CPA came in at $14.20, down 8%."
Change: Removed 10 robotic phrases. Replaced with exact metrics, specific actions, identified risks, clear next steps.
Before: "In the ever-evolving landscape of digital marketing, the importance of data-driven decision-making cannot be overstated..."
After: "Most marketing teams have more data than they know what to do with. The problem isn't collection — it's decision-making."
Change: Removed 13 platitudes. Replaced with concrete observation, real example (12 dashboards → 3, 40% speed increase), punchy conclusion.
Before: "Our innovative onboarding experience has been thoughtfully designed to provide users with a seamless and intuitive introduction..."
After: "New users go from signup to first value in under 3 minutes. Here's how: 1. Sign up — email or Google. No 8-field form."
Change: Removed 11 marketing clichés. Replaced with exact steps, metrics (41%→78% completion, 12 min→2.5 min), clear design philosophy.
ChatGPT, Claude, RLHF frameworks, A/B testing platforms, Google Sheets, Notion
Note: All metrics and outcomes are from actual work performed at Prompt Wizard (August 2023 - December 2024).
Original video content including short-form social media edits, UGC ad creatives for Ravella medicinal wine, product tutorial videos for Supra and Parasail, and event highlight reels.
Tools: CapCut, Premiere Pro, Canva, Vivacut, InShot
Visit ChannelResearch and strategy advisory. 80+ product audits, 6-Question Product Model, Liquidity Audit. 3 partnerships presented to counterparty leadership.
DePIN protocol. Season 0 launch: +30% adoption. Quarterly insights readouts. Onboarding drop-off 60% → 35%.
Oracle infrastructure. 40+ articles/tutorials. 50+ depth interviews. Time-to-understanding: 2 weeks → 3 days. 30% partnership inquiry increase.
AI automation. 200+ templates A/B tested. Team scaled 2 → 8. QA time cut 40%. 15 tasks automated, 20 hrs/week freed.
AI development platform. Community segmentation. 6K → 12K users (+100%). Engagement +80%.
5 Web3 projects. 500+ user conversations. Player churn down 25%. Average resolution 14 days → 5.
Short-form content, UGC ads, product tutorials, event highlights. CapCut, Premiere Pro, Canva, Vivacut, InShot. YouTube channel @ferary3.
Meta Ads for Ravella. Conversion tracking. Affiliate marketing (ClickBank, Udemy, Lion Share).
High-volume chat/email support. CRM case management (HubSpot, Zoho, Salesforce). 50,000+ member community. GHL.
5,000 people reached. Immunization outreach. Confidential patient records. Documented clinic procedures.
B.A. Marketing and Communication — University of Lagos, Lagos, Nigeria (2013 - 2018)
Languages: English — Native / Near-native (CEFR C2)
Open to remote opportunities worldwide. Available for U.S. Eastern Time hours.
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